Arkadin數位化轉型的功能

雲端轉型可能是一項複雜的進程

統一通訊的原則在於彌合人與人之間的鴻溝;即您的團隊、客戶、供應商與合作夥伴。統一通訊的承諾是有效地連接事物,以改善使用者體驗並提升績效。

許多企業已經開啟了邁向雲端的進程,無論這類進程是圍繞數位化轉型、客戶親密度的改善、生產力的提高,還是對2020年的勞動力的吸引力。與許多理想的戰略一樣,它看似簡單,但實際上要複雜得多。

為了使您邁向雲端的進程取得成功,並完全實現統一通訊(UC)的投資回報(ROI),您需要一個具有強大實力的合作夥伴來應對這一進程中潛藏的許多複雜問題。Arkadin深知,遷移到雲端不僅是一種技術挑戰,更是一種人員挑戰。

為了使您邁向雲端的進程取得成功,並完全實現統一通訊(UC)的投資回報(ROI),您需要一個具有強大實力的合作夥伴來應對這一進程中潛藏的許多複雜問題。Arkadin深知,遷移到雲端不僅是一種技術挑戰,更是一種人員挑戰。

希望瞭解更多資訊?以下是有關Arkadin雲端轉型服務的常見問題與解答。

我們的端到端方式的優勢

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步驟1:諮商服務

提前在關鍵領域進行投入,以避免後續花費大量的時間、精力與費用。憑藉我們在規劃複雜的智慧通訊專案方面的經驗,我們可以幫助您根據業務情況量身定制高效、實際的規劃。

步驟2:規劃服務

收集資訊與見解,以評估、設計並準備雲端通訊部署。在我們的工作坊中,我們會對您當前的基礎架構及員工隊伍進行評估,以確保您的業務轉型已做好充分準備並將立即獲得成功。

步驟3:交付服務

高效、無壓力地實施並交付您全新的數位化轉型軟體。我們利用長期積累的經驗,為您部署您的新技術,遷移您的使用者並推動終端使用者的採用,這樣您的企業就能夠享受統一通訊的所有優勢。

步驟4:營運服務

優化您的部署服務,以提高成功率並改善使用者體驗。透過監測、報告與幫助台等服務,我們的管理員與終端使用者服務提供優質、可靠的雲端通訊服務,以確保始終一致的使用者體驗。

    • How much resource will I have to commit to the project?

      Very little! When you partner with Arkadin, we do a lot of the groundwork for you, from providing an initial consultation, to planning, delivery and end-user training. We work closely with your internal Project Manager to ensure your project runs smoothly and is delivered on time and on budget.

    • How would we benefit from an Arkadin Organisational Change Manager?

      Arkadin Organisational Change Managers works with your organisation to ensure your project avoids any unnecessary delays, comes in on budget and meets all your requirements. They provide hands-on training, consulting services and technical assessments to ensure your business is ready and well-equipped for digital transformation.

    • What are the different steps of Cloud Transformation Services?

      The key stages of Arkadin Cloud Transformation Services are as follows:

      1. Consulting services - Understanding where your business is on its digital transformation journey and creating a clear plan for optimising your Unified Communications implementation.
      2. Planning services - Developing tailored deployment strategies for your end-users and assessing your current tech infrastructure.
      3. Delivery Services - Migrating your cloud applications over, implementing specific local requirements and providing live user training.
      4. Operational services - Focusing on how end-users adopt your cloud communications technology, providing 24/7 support and creating regular reports on performance and adoption rates.

       

      Arkadin delivers change through five mediums: Change Leadership, Communication, Consultation, Training & Coaching and finally Human Resource Management. All five focus on the end user experience and are ultimately driven by your organisation’s’ goals and targets.

    • Which team members should be involved in the Organisational Change Management process?

      For a successful digital transformation, it’s essential that you have the backing from senior stakeholders who have the final decision on large organisational changes and investments. Once you have successfully won your business case for Unified Communications, it’s important that all team members play an active part in the transformation. The key to effective digital transformation is encouraging a culture change across the organisation and changing the way people work from the ground up.

    • How will Arkadin help me provide ROI to my stakeholders?

      The Arkadin Team produces reports and customised dashboards on the performance of your Unified Communications services throughout your project, giving you metrics of the positive effect of OCM on your organisation.

    立即聯絡我們的專家!

    Arkadin透過提供雲端通訊服務來幫助企業構建更為靈活的工作環境並提高生產力。

    我們深知,除了技術之外,是人與人之間的合作真正實現了積極的變化。無論是舉辦大型活動、實現影片系統的交互操作,還是啟用全球雲端語音服務,我們負責打理專案的方方面面並掃清使用者採用方面的困難。

    在Arkadin,我們將員工置於溝通的核心地位,因而成功實現了我們的業務轉型:我們與所有客戶一起合作,以助其開展同樣的工作,從而創建蓬勃發展的數位化工作場所,這是因為該數位化場所為喜愛它的人所設計。

    Arkadin在全球34個國家/地區開展業務並且是NTT Communications的一部分,15年以來,我們一直在改變企業之間的通訊方式。我們將繼續向一百多萬個終端使用者學習:許多業務挑戰是類似的,但是每種業務都需要獨特關注。