Arkadin数字化转型的功能

云转型可能是一项复杂的进程

统一通信的原则在于弥合人与人之间的鸿沟;即您的团队、客户、供应商与合作伙伴。统一通信的承诺是有效地连接事物,以改善用户体验并提升绩效。

许多企业已经开启了迈向云端的进程,无论这类进程是围绕数字化转型、客户亲密度的改善、生产力的提高,还是对2020年的劳动力的吸引力。与许多理想的战略一样,它看似简单,但实际上要复杂得多。

为了使您迈向云端的进程取得成功,并完全实现统一通信(UC)的投资回报(ROI),您需要一个具有强大实力的合作伙伴来应对这一进程中潜藏的许多复杂问题。Arkadin深知,迁移到云端不仅是一种技术挑战,更是一种人员挑战。

因此,Arkadin云转型服务以用户为中心。我们将来自微软和思科的市场领先的UC解决方案与我们自己成熟的咨询和托管服务相结合。只有对技术与人员进行了充分考虑之后,您的企业才能完全实现UC的投资回报。

希望了解更多信息?以下是有关Arkadin云转型服务的常见问题与解答。

我们的端到端方式的优势

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步骤1:咨询服务

提前在关键领域进行投入,以避免后续花费大量的时间、精力与费用。凭借我们在规划复杂的智能通信项目方面的经验,我们可以帮助您根据业务情况量身定制高效、实际的规划。

步骤2:规划服务

收集信息与见解,以评估、设计并准备云通信部署。在我们的工作坊中,我们会对您当前的基础设施及员工队伍进行评估,以确保您的业务转型已做好充分准备并将立即获得成功。

步骤3:交付服务

高效、无压力地实施并交付您全新的数字化转型软件。我们利用长期积累的经验,为您部署您的新技术,迁移您的用户并推动终端用户的采用,这样您的企业就能够享受统一通信的所有优势。

步骤4:运营服务

优化您的部署服务,以提高成功率并改善用户体验。通过监测、报告与帮助台等服务,我们的管理员与终端用户服务提供优质、可靠的云通信服务,以确保始终一致的用户体验。

    • How much resource will I have to commit to the project?

      Very little! When you partner with Arkadin, we do a lot of the groundwork for you, from providing an initial consultation, to planning, delivery and end-user training. We work closely with your internal Project Manager to ensure your project runs smoothly and is delivered on time and on budget.

    • How would we benefit from an Arkadin Organisational Change Manager?

      Arkadin Organisational Change Managers works with your organisation to ensure your project avoids any unnecessary delays, comes in on budget and meets all your requirements. They provide hands-on training, consulting services and technical assessments to ensure your business is ready and well-equipped for digital transformation.

    • What are the different steps of Cloud Transformation Services?

      The key stages of Arkadin Cloud Transformation Services are as follows:

      1. Consulting services - Understanding where your business is on its digital transformation journey and creating a clear plan for optimising your Unified Communications implementation.
      2. Planning services - Developing tailored deployment strategies for your end-users and assessing your current tech infrastructure.
      3. Delivery Services - Migrating your cloud applications over, implementing specific local requirements and providing live user training.
      4. Operational services - Focusing on how end-users adopt your cloud communications technology, providing 24/7 support and creating regular reports on performance and adoption rates.

       

      Arkadin delivers change through five mediums: Change Leadership, Communication, Consultation, Training & Coaching and finally Human Resource Management. All five focus on the end user experience and are ultimately driven by your organisation’s’ goals and targets.

    • Which team members should be involved in the Organisational Change Management process?

      For a successful digital transformation, it’s essential that you have the backing from senior stakeholders who have the final decision on large organisational changes and investments. Once you have successfully won your business case for Unified Communications, it’s important that all team members play an active part in the transformation. The key to effective digital transformation is encouraging a culture change across the organisation and changing the way people work from the ground up.

    • How will Arkadin help me provide ROI to my stakeholders?

      The Arkadin Team produces reports and customised dashboards on the performance of your Unified Communications services throughout your project, giving you metrics of the positive effect of OCM on your organisation.

    立即联系我们的专家!

    Arkadin通过提供云通信服务来帮助企业构建更为灵活的工作环境并提高生产力。

    我们深知,除了技术之外,是人与人之间的合作真正实现了积极的变化。无论是举办大型活动、实现视频系统的互操作,还是启用全球云语音服务,我们负责打理项目的方方面面并扫清用户采用方面的困难。

    在Arkadin,我们将员工置于沟通的核心地位,因而成功实现了我们的业务转型:我们与所有客户一起合作,以助其开展同样的工作,从而创建蓬勃发展的数字化工作场所,这是因为该数字化场所为喜爱它的人所设计。

    Arkadin在全球34个国家/地区开展业务并且是NTT Communications的一部分,15年以来,我们一直在改变企业之间的通信方式。我们将继续向一百多万个终端用户学习:许多业务挑战是类似的,但是每种业务都需要独特关注。