Let us execute your conference requirements flawlessly – from connecting your sites, greeting your participants, and monitoring the call.

We deliver a simple, reliable, and scalable solution that puts the industry’s most sophisticated video collaboration technology to work for your business. Our customer support staff have the knowledge and experience to help plan and manage your conference. We provide training and offer support before, during, and after the virtual event.

Why Choose Video Managed Services?

  • You require a custom virtual event or call

  • Our managed services relieve your IT resources so you can concentrate on the call and not the administration

  • Video rooms with full support staff

  • Your network is not optimal or scalable for large conferences

  • Video expertise for end-to-end support

  • You need a white glove premium service for your video calls to ensure there are no complications

Features and benefits

  • Worldwide audio conferencing icon
    Complete video management service
  • Video Bridging icon
    Video bridging
  • Room scheduling
    Reservation management
  • Cloud
    Reliable, scalable network

  • custom branding icon
    Custom events
  • Concierge service
    White glove/concierge service
  • Support and adoption icon
    Training and support
  • Quality
    Professional services
  • Video bridging

    • Features cloud based video connectivity for standard and high definition video calls. Utilize our experts and bridging capabilities scheduled, on-demand, or via dedicated resources

    Endpoint management

    • Proactive monitoring and management of SD and HD video endpoints

    Room scheduling

    • We will reserve/schedule resources, resolve conflicts, collect billing information, and send confirmations to all participants designated by the host

    Gateway services

    • Whether bridging multiple ISDN sites or connecting to a single remote participant, Arkadin can bring everyone together. We can also provide ISDN connectivity to our Video as a Service offering

    Private network exchange - MPLS network access

    • Universal connectivity provides the ability to utilize your private MPLS network for video connectivity as well as access alternate carrier MPLS networks, public internet, and ISDN to connect to off-net locations

    Video conference management

    • Video conferences performed on a HD and enhanced SD video MCU platform, reservations, conference setup and connection, meet and greet, and diagnostic monitoring

Enjoy professional end-to-end management