Let us execute your conference requirements flawlessly – from connecting your sites, greeting your participants, and monitoring the call.
We deliver a simple, reliable, and scalable solution that puts the industry’s most sophisticated video collaboration technology to work for your business. Our customer support staff have the knowledge and experience to help plan and manage your conference. We provide training and offer support before, during, and after the virtual event.
Why Choose Video Managed Services?
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You require a custom virtual event or call
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Our managed services relieve your IT resources so you can concentrate on the call and not the administration
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Video rooms with full support staff
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Your network is not optimal or scalable for large conferences
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Video expertise for end-to-end support
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You need a white glove premium service for your video calls to ensure there are no complications
Features and benefits
- Complete video management service
- Video bridging
- Reservation management
- Reliable, scalable network
- Custom events
- White glove/concierge service
- Training and support
- Professional services
Video bridging
- Features cloud based video connectivity for standard and high definition video calls. Utilize our experts and bridging capabilities scheduled, on-demand, or via dedicated resources
Endpoint management
- Proactive monitoring and management of SD and HD video endpoints
Room scheduling
- We will reserve/schedule resources, resolve conflicts, collect billing information, and send confirmations to all participants designated by the host
Gateway services
- Whether bridging multiple ISDN sites or connecting to a single remote participant, Arkadin can bring everyone together. We can also provide ISDN connectivity to our Video as a Service offering
Private network exchange - MPLS network access
- Universal connectivity provides the ability to utilize your private MPLS network for video connectivity as well as access alternate carrier MPLS networks, public internet, and ISDN to connect to off-net locations
Video conference management
- Video conferences performed on a HD and enhanced SD video MCU platform, reservations, conference setup and connection, meet and greet, and diagnostic monitoring