Cloud Hosted PBX Solution (Cloud Phone System)

Replace your old PBX

With ArkadinTotalConnect you can replace progressively your old phone systems by unifying your communication solution into Skype for Business hosted in the cloud. Allow the user to do more while simplifying the management

Why choose Skype for Business and Arkadin for your cloud hosted PBX?

Be available anywhere you are with any device
You are moving or expanding offices or simply thinking about changing an old PBX
Promote flexible working
You want to ensure business continuity and maximize the up-time and security of your phone calls
Access your voicemails from your mailbox
You deal with multiple vendors in different offices and have difficulties to scale your infrastructure to your business needs

Cloud hosted PBX features & benefits

Bought by the Cloud Phone System

Call Forwarding
IVR
Cloud PBX features
Unified Messaging

Enhanced by Arkadin

Fax & Call recording
Global phone coverage
Number porting
Report and analytics

Detailed information

PBX (private branch exchange) has become a generic name for a phone call management system that’s also designed to flexibly support communications applications platforms, such as UC, and provide core functions of its own.

PBXs used to be company telephone systems – hardware installed on-premise – that served to connect the phone lines from the local public exchange to internal phone extensions, and vice versa.

Cloud hosted PBXs digitalise the features of a hardware PBX – i.e., make them wholly software-based – which brings several advantages that the business case for cloud PBX builds on.

The cloud PBX system’s primary purpose is still in handling call traffic, but its functional capabilities have evolved and expanded to take on other kinds of enterprise communications, like video conferencing.

Arkadin Global presence allows ArkadinTotalConnect to be one of the widest phone system integrated into Skype for Business. By dealing with local tephony carriers can provide today phone numbers in more than 17 countries and be compliant with the local legislations. Our local presence in more than 30 countries allows us to extend that coverage very quickly to support our customer needs.

As your business is not new you probably already have your numbers on business cards that your gave to prospects or on service sheets to highlight the customer service contacts. The impact of changing numbers for a business is huge. This is the reason why Arkadin will port your numbers and ensure that your user does not face any service disruption.

SIMPLE MANAGEMENT

Directly from the Skype for Business interface, receive your calls, dial the name or the number of your contact, and escalate your One-to-one call into a conference by dragging a user.

CLOUD HOSTED PBX FEATURES

Call forward, Simultaneous ringing, call routing, group hunting. All the features that you usually get directly managed from the Skype for Business interface.

UNIFIED MESSAGING

By bringing together your phone system and your email environment you can directly access your voicemail from your mailbox. Save and replay the messages as MP3 files.