Universal Access easing your transition to the cloud

Simplify your migration path and bring your legacy devices to Cloud Voice. Discover how to maximise your coverage using your legacy solutions with NTT’s Universal Access.

Universal Access

Enable access to your existing telephony estate

Universal Access is a suite of services that enable continuity of operations and a smooth transition for the client. Frequently, clients have business requirements that need to be addressed as part of a cloud migration strategy; Universal Access acts as a bridge for them to access Cloud Voice services.

Whether you need a single set of calling plans for on-premises, cloud voice services to serve the entire voice requirement, or have legacy voice equipment that still needs to be used and operate in a cloud UC environment, our Universal Access services are the connection between your modern workplace and important business services.

Universal Access goes further to integrate Microsoft Teams and Cisco Webex UC services where your existing carrier services are required. When you require higher levels of service, dedicated cloud interconnects can be established between our data centers and your private network.

Customer case study

Jensen Hughes were facing many telephony challenges due to outdated equipment and a rapidly expanding business. They needed a solution with a single user experience across numerous devices, but it also needed to meet the requirements of multiple lines of business and different locations.

Jensen Hughes chose to exclusively use Microsoft Teams globally to support all their collaboration and communication needs, including full PSTN telephony integration.

Read why Jenson Hughes chose Microsoft Teams as their global collaboration solution:

Case study
Expanding their footprint, improving offerings and saving 50% with a consolidated Cloud Voice solution
Case study
Microsoft Teams revolutionizes communication for software and services company, Paradigm
Paradigm were looking to upgrade their legacy phone system as they needed a more flexible and secure solution for their employees to work remotely. 
 
Paradigm already had Microsoft Office 365 E3 licenses and wanted to leverage their existing investment for this new digital transformation project.
 
‘We found a way to leverage the technology and tools we have in place to be a better organization. Microsoft Teams, delivered by NTT, was the right solution for us.’ 
Evan Touchett, 
Head of IT, Paradigm

What is Cloud Voice?

With more businesses switching to remote working and having a need to move their communication and collaboration tools to the Cloud, cloud-based telephony is the next step forward in integrating data and devices. 
 
Whether you have 300 or 300,000 employees, you can securely use voice services from any location without the need to manage network capacity, platform location and local regulations.
 
Cloud Voice integrates with major Cloud PBX and Unified Communications (UC) solutions including Cisco Webex and Microsoft Teams. The transition to a voice service in the cloud should be simple, without compromising on quality.
FAQ
"What exactly is Cloud Voice?" Part Two

'Paradigm already had
Microsoft Office 365 E3
licenses and wanted to
leverage their existing investment for this new
digital transformation
project.'