Arkadin Awarded Frost & Sullivan Asia Pacific Collaboration Service Provider of the Year
Landmark Year in Revenue Growth, New Business and Customer Service Excellence
Arkadin announced today that it is the recipient of the 2014 Frost & Sullivan Asia Pacific Collaboration Service Provider of the Year award. Recognizing outstanding performance by companies in the Information, Communication and Technology (ICT) industry, Arkadin was chosen for making major breakthroughs in new business for driving further expansion, customer service excellence and revenue growth from its services spanning audio, web and video conferencing and Unified Communications technologies.
In announcing the award, Jessie Yu, Industry Manager – Unified Communications and Collaboration, Asia Pacific ICT Practice, commented: “Arkadin had a landmark year in 2013. It continued to leave its competitors in the dust last year by maintaining its exponential revenue growth and enhancing customer experience in the Asia Pacific region. More importantly, it made major breakthroughs in customer wins of major local accounts in countries such as India, Japan and China, establishing a valuable bridgehead from which to expand further.”
“Notably, Arkadin was acquired by NTT Communications earlier this year, which is a significant milestone for Arkadin to further accelerate the growth in the collaboration services market and continue its portfolio expansion in the UC-as-a-Service (UCaaS) market,” continued Ms. Yu.
“We are deeply honored to have this recognition, especially as it is the 2nd consecutive year we’ve been awarded Service Provider of the Year by Frost & Sullivan in APAC,” says Serge Genetet, Arkadin Managing Director, Asia Pacific. “The achievements of our team were exemplary and have positioned us extremely well for even greater leadership in Collaboration and Unified Communications services throughout the entire APAC region.”
Serge Genetet accepted the award, which was presented at a banquet at Alkaff Mansion, Singapore.
Link to Frost & Sullivan award website: http://www.ict-awards.com/2014arkadin.html .
NTT Communications Receives Frost & Sullivan Data Center Service Provider of the Year
At the same banquet, NTT Communications was cited for the excellence of its data centers in being named Data Center Service Provider of the Year.
Acerca de Arkadin
Arkadin, fundada en 2001, es uno de los mayores proveedores de servicios de colaboración y de más rápido crecimiento en el mundo. Arkadin con una visión basada en la filosofía de que el progreso emerge del deseo de compartir de las personas, ofrece una gama completa de soluciones de conferencias remotas vía web, audio y vídeo y comunicaciones unificadas. Los servicios se distribuyen en modelo SaaS (software como un servicio) para implementaciones rápidas y escalables y un alto retorno sobre la inversión. Su red global de 51 centros operativos en 32 países cuenta con equipos de apoyo dedicados en el idioma local para prestar servicios a sus 37,000 clientes.