
Digital Engagement Solutions for Pharmaceutical and Healthcare
Digital transformation is key for a competitive advantage in life sciences, but how can companies achieve differentiated multi-channel engagement strategies?
Harnessing the power of digital channels is fundamental for improving the customer experience. For Healthcare Professionals (HCPs), regular delivery of valuable content, providing access to KOLs, tracking areas of interest and gaining insight into their preferences facilitates informed conversations.
Digital Engagement also enables you to co-ordinate effectively across channels, teams and stakeholders; for example, to optimise clinical trial efficiency through communication with geographically dispersed investigators.
Arkadin works with 7 of the world's top 10 pharmaceutical companies to:
Our Arkadin Healthcare Digital Success Practice includes four key stages:
Are you delivering education & insights via your audience's preferred channels?
Arkadin works with Medical teams to:
Are you offering an integrated and optimised, omni-channel customer journey?
Arkadin works with marketing, commercial excellence and digital teams to:
Are you leveraging virtual channels to engage your workforce?
Arkadin works with internal communication, leadership and public affairs teams to: