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    Provided by the Cloud Communications division of NTT, Cisco Webex Calling is a cloud-based, communications and collaboration solution, packed with all the enterprise- grade features of a PBX and integrated with Webex Teams and Devices. Add on Webex Meetings to make the most complete, business-ready bundle on the market bearing the trusted Cisco Webex brand. Arkadin as a trusted partner delivers the voice network, calling plans and expertise to manage your migration at your pace.

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  • Cloud Business Calling Features

    Cloud Calling Benefits

    High Quality Cloud Telephony for Your Business
    Webex Calling

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      We make a point of simplifying your buying process. We achieve this through:

       

      • Simple & flexible packaging
      • Full service delivery
      • Expert professional Services
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      We offer a smooth migration to Cisco Webex Calling

       

      • Upgrade multiple locations simultaneously
      • Organizational change management practice
      • Flexible migration options
      • Leverage existing on-premises telephony investments while moving to the cloud at your own pace
      • Bring your own carrier to further enhance your global coverage
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      Our goal is to make the technology simple, so you can focus on your business

       

      • Full consultation services
      • Expert teams at each touch point
      • Monitoring, management, and dedicated 24×7 end-user helpdesk
      • Service Summary

        Telecom & PSTN

        • Global Service Coverage
        • Coverage in over 20 Countries, across America’s, EMEA and APAC

        Number Flexibility

        • Local and Toll-Free Telephone Numbers, Direct Inward Dial (DID), Virtual Telephone Numbers (TNs)

        Flexible Call Plans

        • Unlimited, Inclusive Bundles or Per use plans

        Customer Support

        • 24 x 7 x 365 Support
        • Staffed by Certified Engineers and Technicians

        Self-Service Portal

        • Secure Access for User and Admin-Level Service Configuration
      • Devices & Professional Services

        Hardware

        • Full availability of Cisco’s supported hardware installed
        • Cisco’s full compatible handset, conference unit and headset portfolio
        • Cisco’s full cloud room device portfolio for all room sizes and users

        Professional Services

        • Project Management: Prince 2 Certified Project Managers deliver your technology transition
        • Organisational Change Management: Our PROSCI certified team will understand your business, your people and objectives to ensure a successful transition
        • Solution Architects: Cloud Communications division of NTT Ltd. technical experts available to design and plan your deployment
      • The Best Fit Solutions:

        NTT manages the project and works with you to ensure the right solution is designed to meet your company’s goals. We look to understand your business and are with you from beginning to end. Our Cloud Telephony provides quality digital voice and an integrated collaboration experience from any device.

        Customer Focused:

        Our teams have the experience and skills to offer customers a complete service that delivers to you the optimal solution. We work with you to optimize your communications and help you decide what options meet your short and long term goals.

        Focus on the End Users:

        We believe that for successful UC deployments most benefit is gained through resolving cultural/people challenges, as little as 20% of the benefit gained is down to the technology. We have skilled professionals to look deeper into your business, understand users, objectives and deploy an action plan to optimise the technology shift.

      • A Technology to transition to the cloud: we deliver high-quality with global reach, ‘Cloud First’ responsive calling, collaboration and messaging business applications to help your business scale, streamline operations and benefit from increased efficiencies.

        Strong Cisco Partnership: The Cloud Communications division of NTT has been partnered with Cisco for over 10 years adding value and services to Cisco’s cloud collaboration and now calling offers. We have Cisco trained engineers on staff and can help you configure your licenses to reap the best return. Arkadin can also help you leverage your internal Cisco infrastructure to provide the most streamlined, secure cloud deployments.

        Cisco Cloud Certified: As a Cisco Cloud Partner and has been recognised and awarded the Webex Service Provider (Webex-SP) accreditation. We can outline the best implementation options for your business with your team.

        • A global Webex Calling service provider. We leverage the complete technology available from Cisco and our own voice network to deliver global voice services natively integrated with Cisco’s Webex.
        • Cloud Calling for 25 countries covering the America’s, Europe and Asia Pacific
        • Complete managed service with an End to End approach to digital Transformation. Ensure a reliable and high quality user experience with a full service offering including Organisational Change Management
        • Providing you with the call-in support you need: 24/7, 365 days per year in 18+ local languages