Unified Communications Implementation Guide:
A Phased Approach
In recent years, customer services communications have shifted from traditional channels to a multifaceted environment where the customer dictates how they communicate with your company, often over social media.
Can your existing communications channels meet these new challenges?
Read the full guide to implementing a staged approach to UC:
- Assess the compatibility of your current network and future business objectives.
- Define and share your vision.
- Test your unified communications system thoroughly.
- Deployment and assessment.