Improving Security With A Unified Communications System

Transitioning to unified communications can present companies with a number of security challenges and concerns. Many businesses consider sticking with their traditional (and often outdated) communication technologies a safer and more secure option than transitioning to unified communications. However, sticking with traditional communications technologies is not without security risks, and the cyber threats associated with unified communications are often misunderstood. With the right unified communications provider onboard, unified communications can, in fact, provide a superior security solution.

One of the most fundamental security advantages of a unified communications platform is down to the level of integration. Having all business applications consolidated into one system makes securing them significantly more straightforward. Instead of having multiple insecure communication channels, unified communications creates one holistic system with end-to-end security which protects all applications, data and communications within the network. Not only does this provide a simpler solution, but it also reduces the number of potential entry points for a hacker to attack. Often this is delivered by encryption. Employees can opt to use remote access VPNs which use encryption to secure their access to the cloud-based platform when working remotely, or from their own device.

When it comes to unified communications, having the right IT framework in place is not enough. Establishing a security-first culture throughout your organisation is essential for ensuring your digital workplace remains secure, especially in an age of flexible working and BYOD..

It’s no longer the sole responsibility of the IT department to protect your business from cyber threats; it should be the collective responsibility of all employees to take preventative measures against data breaches. IT and HR departments must educate employees on the consequences of a substantial data breach and devise a clear set of digital workplace policies on what they can and cannot do. Employees accessing unified communications remotely, or from their own devices can pose security risks if they do not comply with company security policies.

Read the full article to discover:

  • The main cyber threats to your communications technology.
  • The role of your UC provider in preparing your existing security infrastructure for unified communications.
  • The security benefits of having all cloud-based applications integrated into one platform.
  • What changes your business will need to make to gain better security, both in terms of IT and company culture.
  • The best ways to educate your employees on their role in keeping your unified communications system secure.

Read the full article.