Make the Unknowns Known

It’s risky to start a digital transformation journey without first validating your strategy, technology, and disposition to change. We take a methodical and technology agnostic approach to discover and assess your business needs.

In the Envision Workshop, we translate your UC strategy into a clear, executable plan. Because we know that investing time and effort in the right areas upfront can save you significant time, effort and costs of solving complex problems post-implementation.

 

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Voice transformation projects require in-depth understanding of not only the technology but the environment and the organisational culture. It is risky to make a technology decision without first understanding the people and the environment this technology is meant for.

During the Envision Workshop Arkadin’s Professional Services Practice help you understand both the business and technical requirements for transforming your organisation from its current state to your desired future state. We develop the technical requirements in conjunction with your business strategy and end user requirements to ensure that a balanced UC transformation roadmap is delivered.

    • The Envision Workshop merges market leading technology from partners such as Microsoft and Cisco with Arkadin’s experience and expertise in cloud UC migrations to provide a forward-thinking and process driven approach to your voice transformation project.

      We tailor the Envision Workshop to help enterprises make the unknowns known and lay a foundation for success. This may be through developing a plan, your business can execute on, to establishing a full business case so that you can begin your project. We can help identify the right technical solution and create an organisational change management strategy that ensures successful adoption once the technical solution has been deployed.

      • Make the unknowns known
      • Find the right partner
      • Find the right solution
      • Build a budget
      • Establish a business case
      • Mitigate the risks
      • Create or validate a business strategy
      • Build a plan you can execute on
    • The Envision Workshop is an on-site session with cloud voice transformation experts from Arkadin (UC Architect, Project Director, User Adoption Consultant) who understand unified communications and the complexities of deployment and adoption. The session will focus on your business’ strategic direction for unified communications, potential savings identification and an execution approach that meets those goals. Topics may include:

      • Determine company goals, strategy and UC business objectives
      • Review existing telephony, communications and collaboration spending cost
      • Review existing conferencing spend, various platforms and consolidation approaches
      • Review any current challenges
      • Review the current Windows server environment (AD/Exchange/Skype for Business)
      • Explore integration and migration approaches, including SBC vs. Direct SIP considerations
      • Review network infrastructure and readiness
      • Review existing video environment and integration approaches
      • Discuss design options and define end state architecture
      • Review security implications of Skype for Business
      • Review compliance related options around ethical boundaries, archiving and recording
      • Discuss operational readiness 
      • Review user adoption and devices strategy
      • Define project phases and a long-term road map
      • Build initial project plan to achieve initial phase

      The Envision Workshop is technology agnostic. Arkadin will deliver a vision and scope report which is used in the final technology and partner selection process. The vision and scope report is platform and partner agnostic.

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