Arkadin Wins Platinum and Gold MarCom Awards for Excellence in Online Training
‘Jack the Trainer’ Video Tutorials Recognized for Web Animation and Educational Achievement
MarCom Awards recognize outstanding achievement by marketing professionals worldwide,” says Ed Dalheim, director of MarCom Awards. “Arkadin’s double win is a tremendous achievement, representing work that exceeds a high standard of excellence for serving as an industry benchmark.”
eLearning videos are a key element of our strategy for meeting the training needs of all customers, regardless of their level of knowledge,” says Sophie Huss, global director of talent sourcing and training for Arkadin.
Jack the Trainer, the face of the online training, resulted from Arkadin’s vision for a lighthearted character that could provide step-by-step instruction appropriate for novice and experienced collaboration users. “Jack’s personable and engaging tone is in stark contrast to so many dull, complicated trainings for technology services,” continued Ms. Huss. “His sense of fun and enjoyment underscores our tagline and approach to having enjoyable collaboration experience: Arkadin: Enjoy Sharing.”
Originally launched for Arkadin’s Anytime and Anywhere conferencing services, the overwhelmingly positive customer response resulted in video tutorials for Arkadin’s complete web conferencing line. The Jack the Trainer series now includes approx. 40 instructional videos.
Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. With a vision rooted in the belief that progress emerges from people’s desire to share, Arkadin offers a complete range of integrated audio, web, and video conferencing and Unified Communications solutions. These services are delivered in the cloud for fast, scalable deployment and a high ROI. Arkadin’s global network of 53 operating centers in 32 countries has dedicated local support teams to service 37,000 customers. As an NTT Communications Group company, Arkadin offers the most comprehensive Collaboration and Unified Communications solutions for meeting customer needs around the world. For more information: https://www.arkadin.com.