NTT Communications/Arkadin Named a Challenger in Gartner’s ‘UC as a Service’ Worldwide Magic Quadrant for Ability to Execute and Completeness of Vision
Third Consecutive Year to Be Included in Gartner’s Market Defining Research
Arkadin, an NTT Communications company, and one of the largest and fastest growing global providers of Unified Communications and Collaboration services, announced it has been recognized as a Challenger in Gartner's Magic Quadrant for Unified Communications as a Service, Worldwide, published 23 August 2016. The combined NTT Communications/Arkadin entity is one of only 16 companies evaluated with services that met Gartner's stringent qualification criteria for eligibility.
“We believe our move to Challenger is a significant milestone for demonstrating our success in meeting global customer demand for cloud-based UC services,” says Didier Jaubert, Arkadin CEO. "We feel this achievement is especially gratifying since fewer companies were included this year, which we believe makes the stakes even higher.”
“Together with NTT Communications, we are committed to remaining at the forefront of UCaaS, with the most sophisticated infrastructure, networking and telecommunications capabilities,” continued Mr. Jaubert. “We’re especially excited about our new managed services offering which seamlessly integrates more advanced services, such as contact center, advanced reporting and PBX replacement capabilities, so organisations can easily benefit from the full range of hosted UC applications.”
Arkadin Total Connect offers a complete UC ecosystem
Arkadin Total Connect for Office 365 is a private cloud, partner-hosted Skype for Business service integrated into Office 365 and deployed in data centers located globally. The complete platform for meetings and voice is enhanced by Arkadin’s sophisticated global voice architecture, which offers local PSTN calling plans, and integration capabilities for reducing the cost and complexity associated with voice deployments. Customers benefit from Arkadin’s advanced value-added services, including contact center, server-side call recording and cloud fax. Professional project management, migration services, end-user training, support and change management capabilities ensure efficient onboarding and seamless long-term client care. For more information please visit http://ucaas.arkadin.co.uk
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Arkadin is one of the largest and fastest growing Unified Communications and Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. Over 50,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and over 150 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
www.ntt.com | Twitter@NTT Com | Facebook@NTT Com | LinkedIn@NTT Com