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We see two growing trends happening in businesses today:
Arkadin Total Connect is a full unified communications suite that encompasses telephony, audio, web, video conferencing and contact center into one complete solution. Skype for Business simply becomes your phone system and collaboration solution. Hosted in the Arkadin cloud, our customers can easily migrate from their current telephony system to Arkadin Total Connect by keeping the same functionalities. Additionally if you already have Office 365, Arkadin Total Connect seamlessly links the two solutions, making it easy for implementation. If your business has additional requirements such as a contact center, advanced analytics, recording features, or even Office 365 Arkadin can provide these as a one stop shop unified communications service provider. Hosted in the best data centers in the US, Europe and Asia, the solution is available globally.
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When Lionfish set out to find a cloud-based solution on a single, all-in-one platform to meet their needs for telephony, presence, messaging and collaboration, they looked to their largest client, Microsoft. Having marketed many Microsoft products, Seattle-based Lionfish was familiar with their UC&C brands.
While Microsoft Lync and Exchange offered the functionality they required, at the time they were not available in an integrated public cloud environment. Lionfish was faced with the prospect of deploying their own servers and software on-premises, entailing substantial capital and operating expense to deploy and maintain them. The Microsoft Lync product team referred Lionfish to Arkadin.
As we looked for a solution to improve our ability to do online meetings and lower our cost for telephony, Lync was a great solution. Arkadin was the only company to figure out how to deliver Lync in the cloud through the Total Connect brand, making it cost-efficient to deploy.Nic Wildeman, Principal, Lionfish