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“Our original aim,” recalls Mr Wataru Mitsumori from IT Support at Nestlé Japan., “Was to enable global executives visiting Japan to convey their message directly to key management personnel at our sites around the country. We needed a progressive way to bring costs down without sacrificing the real-time nature of the communication.”
To make this remote conferencing project even more significant, Mr Mitsumori decided to use it as an in-house demonstration of iPad functionality.
Prior to the forum, Arkadin’s event team studied the venue, checked the acoustics and carefully tested the audio and video quality to ensure they met all the customer’s requirements. Arkadin chose to use ArkadinAnytime audio conferencing and Cisco WebEx as it offered an iPad app with professional quality presentation sharing as well as the fully integrated video conferencing that Nestlé Japan required.
The support provided by Arkadin was really diligent and much appreciated. They were able to understand our needs and propose a well-judged solution. They also took on board what could and could not be achieved within our budget before proceeding. The speakers at the Q&A session venue would be speaking in English so Arkadin talked to us about how the audio and the interpreting would be structured. They had a good grasp of what was needed to ensure that the speakers’ words would be relayed in Japanese to the participants at our domestic sites.Wataru Mitsumori, IT Support, Nestlé Japan Ltd