An overview of what our managers do, and where they come from.
Chief Executive Officer (CEO)
Mark Alexander holds the position of Chief Executive Officer of the Cloud Communications division of NTT. In his role as CEO, Mark is responsible for the operational management of the Cloud Communications division of NTT. He will oversee the strategic evolution of NTT’s world-class suite of cloud communication solutions, to strengthen its position as a major player in cloud-based Unified Communications and Collaboration services and enable digital workplace transformation for customers globally.
A Cloud Communications and Internet veteran known for an energetic, results-oriented leadership style, Mark was formerly EVP Sales & Marketing for PGi and previously held many senior leadership positions in the Webhosting and Cloud Communications industries.
Mark has a Bachelor of Science in Management from Georgia Institute of Technology and an MBA from Emory University.
Chief Product & Strategy Officer
Fiona Lodge is the Chief Product & Strategy Officer at Arkadin and is responsible for driving the strategic evolution of Arkadin’s world-class suite of cloud communication products, to strengthen its position as a major player in cloud-based Unified Communications and Collaboration services and to enable digital workplace transformation for customers globally.
Fiona has held executive and leadership roles at various market-leading Communications and Collaboration organizations, including Dimension Data, Skype and IR Prognosis. Her experience spans Product Management, Go To Market, General Management, Operations and R&D leadership and she brings a wealth of expertise and perspectives to drive creative and pragmatic strategies and roadmaps for Arkadin.
Fiona has a PhD in Electronic Engineering (Telecommunications) from Dublin City University in Ireland.
Chief Financial Officer (CFO)
Vianney Motte was appointed Chief Financial Officer in February 2019.
Vianney has worked at Arkadin since 2009. In his role of CFO, he will be responsible for all strategic and tactical matters relating to global, company-wide finances including budget management, forecasts and reporting.
Prior to his appointment as CFO, Vianney was in charge of Arkadin’s finance operations for North America and Latin America. Before working at Arkadin, he held a number of senior financial roles within numerous companies, including Hermes, Carl Zeiss SMT, Cegetel and Schneider Electric.
Vianney graduated from the ESSEC Business School, France.
Based in New York, Vianney will report directly to Arkadin’s CEO, Didier Jaubert and is a member of its executive committee.
Managing Director Sales & Marketing
Christophe is our Managing Director Sales & Marketing who is responsible for strengthening our go-to-market model. Having spent 12 years with Arkadin and a wealth of industry experience, he is perfectly positioned to drive our sales business.
During his tenure with Arkadin, Christophe has held numerous senior positions. Most recently he was UCaaS Managing Director leading the relationships with key partners such as BlueJeans, Cisco and Microsoft. Before this, he was responsible for managing Arkadin Operations in Europe, including CEMEA. He joined Arkadin in 2007 to create the Global Strategic Accounts group (GSA) to address the Fortune 500 Global Enterprises, which included building strategic relationships with vendors.
Prior to Arkadin, Christophe worked for 15 years in the high tech industry in Sales and General Management positions, and lead fast growing software companies such Electronic Arts, Criterion Software and XRT.
Christophe graduated with a Masters degree in Management from the University of Paris.
Chief Legal & People Officer
Florence is our Chief Legal Officer, in charge of Legal, Compliance and General Secretary, in addition to being our Chief People Officer. Since joining the company in 2012, Florence has been supporting the business as Global Legal Director, then she was appointed VP Legal and Compliance before becoming Chief Legal Officer. Most recently in September 2019, Florence has assumed responsibility of the HR function including HR Information Systems and global processes and programs.
Florence has 20 years of experience working for international high tech companies, both as in-house lawyer – she spent 7 years at Oberthur Technologies (now Idemia) - and as lawyer in private practices.
Florence has a Master Degree in Private Law, specialization in Business Law from Paris University (France), a LL. M. in International Business and Trade Law from Fordham Law School (New York, USA) and is admitted to the Paris Bar.
Managing Director, EMEA
Andrew joined Arkadin in 2009 as General Manager for Arkadin’s UK and Ireland businesses, a remit that was extended to Northern Europe incorporating the operations in The Nordics and The Netherlands. With a track record of consistent revenue and profit growth and comprehensive general management, sales, marketing, product management and operations experience in the Collaboration industry spanning over twenty years’, Andrew was appointed Managing Director for Arkadin’s EMEA operations in March 2017.
Prior to joining Arkadin, Andrew enjoyed successful periods of rapid revenue growth leading conferencing and collaboration businesses at BT Conferencing, Genesys Conferencing and PGi.
Andrew is a Mathematics / Physics graduate of the University of London, and has a postgraduate diploma in Management Studies from the Polytechnic of Central London.
Managing Director, APAC & Japan
Sean Kwek, Managing Director of Arkadin Asia Pacific has over 18 years of experience in the Unified Collaboration & Communication industry is responsible for the strategy and execution as well as building and expanding the revenue generating eco-system in Asia Pacific.
Sean joined Arkadin in 2009 as Marketing & Product Management Director, Asia Pacific and helped drive Arkadin achievements and brand visibility through customer and field marketing activities, industry analyst engagement & efficient GTM product launches. In 2012, Sean moved into a General Management position for Arkadin Singapore & Taiwan where he setup the Arkadin Taiwan entity and achieved Year on Year double digit revenue growth. Sean continues his career progression within Arkadin in 2014 when he assume the role of Regional Vice President of Sales & Marketing, Asia Pacific. In this role, Sean engineered major organization and strategic transformation to align the business with the evolution of the Unified Communication landscape in Asia Pacific.
Prior to joining Arkadin, Sean held management positions at PGi, Genesys Conferencing and InterCall working in various roles within sales, finance, product management and marketing functions in Asia Pacific.
Sean graduates from University of London majoring in Banking & Finance and also holds a Post-Graduate Diploma from Marketing Institute of Singapore.
Managing Director, Americas
Scott McMaster is the Managing Director for Arkadin Americas, responsible for leading the business strategy and operations for the region.
Since joining the company in early 2002 to help launch Arkadin UK, Scott has moved from London to San Francisco then onto New York and is now based in Atlanta.
He has held multiple sales leadership roles committed to driving growth and Arkadin's brand. Prior to his current role he was the Vice President of Sales & Marketing responsible for all business development efforts including go-to-market sales strategies, marketing programs, defining and establishing business readiness across sales and operational functions.
Managing Director, Applicable
Alan leads our specialist UC service provider, Applicable.
Alan joined Arkadin with the acquisition of Applicable in 2016, and joined the Senior Leadership Team in September 2019.
A former product manager at the UK telco BT and Lotus Development, he has specialised in collaboration, cloud services and digital transformation in enterprise organisations throughout his career. Alan also held product manager roles at British Gas and Barclays Bank in the UK.
Alan joined Applicable in 2001 to lead sales and marketing and product management; he was rapidly promoted to Managing Director after two years, overseeing a transition to multi-vendor service provision and the company’s entry into Unified Communications with revenues increasing from £1.4M to more than £12.4M.
Alan is a graduate in Mechanical Engineering from Loughborough University.