Arkadin Digital Engagement Solutions for Healthcare

  • Harnessing the power of Digital channels is key to offering a cohesive, omni-channel experience to Healthcare Professionals (HCPs), collect valuable insights on their preferences or simply optimise the efficiency of clinical trials and coordination with a dispersed population of investigators. 

    Arkadin works with 7 of the world's top 10 pharmaceutical companies and has the expertise and experience to work in accordance with the industry's specific compliance and governance requirements while maintaining a strong focus on HCP expectation. 

  • Arkadin is helping clients to:

    • Leverage videos, webinars & HCP portals to offer an on-going added-value engagement with all healthcare communities (HCPs, KOLs, patients, MSL/MedRep, investigators…)
    • Deliver Digital medical education programmes & online CME to HCP communities
    • Leverage remote meeting capability and support to conduct global advisory board meeting
  • Arkadin Digital Engagement, delivering solutions for:


    Medical Teams

    Are you delivering education & insights via your audience's preferred channels?

    Arkadin works with Medical teams to:

    • Optimise clincial trial efficiency through through seamless communications with all research and investigator stakeholders
    • Effectively leverage top faculty or internal KOLs globally to conduct remote steering committee and advisory boards
    • Increase the reach of any symposia or conduct online KOL talk series to maximise audience
    • Increase efficiency of professional education via live surgery broadcasts
    • Delivery patient advocacy programmes
    • Support the MSL mission on the ground with added value video content

    Marketing & Commercial Excellence Teams

    Are you offering an integrated and optimised, omni-channel customer journey?

    Arkadin Digital Engagement works with marketing, commercial excellence and digital teams to:

    • Contribute to the optimisation of your customers' digital journey via the use of engaging channels such as video content, webinar, video meetings...
    • Move from standalone touch-points to on-going engagement via HCP portals (creating or integrating into existing ones)
    • Fine-tune your lead scoring mechanism and ensure marketing / commercial KPIs are met
    • Ensure a fully integrated, omni-channel approach with data integration into your CRM to enable medical reps to have informed and meaningful interactions with HCPs as a result and/or drive closed loop marketing (CLM)
    • Increase reach of your congresses, symposia or medical rep team though live engagement with HCPs

    Internal Communication

    Are you leveraging virtual channels to engage your workforce?

    Arkadin works with internal communicaiton, leadership and public affairs teams to:

    • Actively engage your workforce via live/on-demand video presentations & internal updates
    • Offer persistent internal video capabilities to increase knowledge sharing & strengthen internal bonds across the company
    • Leverage technology to deliver polished and professional town hall meetings to communicate company wide
    • Encrouage bottom-up feedback and high levels of interactivity to increase engagement
    • Overcome geographic boundaries to improve the quality and efficiency of your company, departmental or team communications

    Our Services