Arkadin Wins Stevie Sales & Customer Service Award for Excellence in White Label Partnerships
Arkadin wins a Bronze Stevie® Award in the 2014 Stevie Awards for Sales & Customer Service
Arkadin, one of the largest and fastest growing Unified Communications and Collaboration Service Providers, announced today that it won a Bronze Stevie® Award in the 2014 Stevie Awards for Sales & Customer ServiceSM. Its innovative and highly successful White Label Partnership Program for global telecommunications providers and channel partners competed in the Technology Partner of the Year category. The Stevie Awards are widely considered to be the world’s premier business competition.
The White Label Partnership Program has been a profitable strategy for Telecoms who can extend their offerings to include the industry’s most advanced cloud-based collaboration services. Arkadin’s full suite of audio, web, video conferencing and unified communications services are available for them to sell to customers under their brand. The Telecoms handle the infrastructure, contracts and billing, while Arkadin’s client care and training ensure an excellent customer experience. The result is expanded market share and revenue for both partners.
Robin Ferriere, vice president Cloud & On-demand Services for Orange Business Services, underscores the benefits of the program: “This partnership is beneficial to both parties: the ease of use and stability of Arkadin’s audio and web conferencing means our user support is hardly sought. Thus, while offering an economical monthly package, we generate a good level of profitability.”
Arkadin’s White Label Program has attracted many of the world’s leading Telecoms throughout Europe and Asia, including Orange, NTT Communications, China Unicom, SingTel and TIME Malaysia. In North America, the program provides Arkadin’s channel partners, including agents and resellers, with greater product differentiation in a highly competitive market.
“This award is a testament to the value of our white label strategy for driving profitable outcomes for our partners,” says Didier Jaubert, Arkadin’s Chief Partnership Officer. “With cloud-based collaboration and unified communications technologies growing rapidly, they have an efficient turn-key program for offering the leading brands backed by Arkadin’s experienced management team and client service arm.”
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in the Stevie Sales & Customer Service Awards competition.
For more information on Arkadin’s Telecom Partner program: http://www.arkadin.com/us/about-us/business-technology-partners/telecom-partners/
Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. With a vision rooted in the belief that progress emerges from people’s desire to share, Arkadin offers a complete range of integrated audio, web, video and unified communications solutions. These services are delivered in the cloud for fast, scalable deployment and a high ROI. The company’s global network of 53 operating centers in 32 countries has dedicated local support teams to service its 37,000 customers. As an NTT Communications Group company, Arkadin offers the most comprehensive collaboration and unified communications services for meeting customer needs around the world. For more information: www.arkadin.com
Arkadin is one of the largest and fastest growing Unified Communications and Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. Over 42,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries. For more information: http://www.arkadin.com.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and 140 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
www.ntt.com | Twitter@NTT Com | Facebook@NTT Com | LinkedIn@NTT Com