Arkadin Recognized for Second Consecutive Year in Gartner’s Magic Quadrant for Web Conferencing
New Enhancements Drive Performance Increases for Premium Customer Experience
One of the IT industry’s most anticipated research reports, Magic Quadrants provide in-depth analysis into a market’s direction and the major vendors in the space. Arkadin is one of 15 providers who met Gartner’s rigorous qualification criteria.
“We believe this recognition from Gartner for the second consecutive year is a reflection of our success in delivering a world-class collaboration experience for our customers,” says Thomas Valantin, Chief Commercial Officer of Arkadin. “ArkadinAnywhere offers features and performance our clients require – streamlined web conferencing for unparalleled simplicity, high levels of interoperability, flexible pricing to control spending and locally provided client support. It is competitively priced for a complete collaboration package making it an ideal choice for businesses of all sizes who want to increase employee productivity and maximize cost savings.”
New Features Customised to Meet Business Needs
To deliver the higher levels of engagement and productivity required in digital workplaces, ArkadinAnywhere has updated design, collaboration and branding features. Digital whiteboards, social media integration and native instant messaging augment the overall collaboration experience. A modern flat design delivers a sharp and consistent look across multiple browsers and devices, and is in line with Arkadin’s 2015 refreshed branding. With video, VoIP and secure file-sharing, ArkadinAnywhere provides an end-to-end collaboration service that is highly intuitive, and easily accessible from any platform or mobile device.
The new features, coupled with infrastructure enhancements and a comprehensive induction program to drive adoption, have resulted in significant performance improvements and revenue growth. “Our performance is three-times faster and we’ve seen customer uptake increase by 10% in just over six months,” says Mr. Valantin. “These accomplishments testify to our progress in providing clients with better, faster and more economical ways to collaborate and succeed.”
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Arkadin is one of the largest and fastest growing Unified Communications and Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. Over 42,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries. For more information: http://www.arkadin.com.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and 140 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
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