Thu, 01/22/2015 - 13:47 Paris

Arkadin Helps Customers Embrace the Cloud Through Microsoft Cloud Solution Provider Program

The Microsoft Cloud Solution Provider Program allows Arkadin to provide direct billing

Starting today, Arkadin owns the complete customer lifecycle, allowing it to easily sell Office 365 and help customers take advantage of cloud services by owning the entire billing process and directly managing support.

“The Cloud Solution Provider program will allow us to build stronger relationships with our customers by delivering the best cloud solutions for propelling their business,” says Steve Schwartz, Global Vice President, UC Architecture. “We’re especially excited about offering Arkadin Total Connect for Office 365 with Lync Voice as a complete end-to-end solution including a business-class phone system and PSTN enabled audio conferencing. Our fully featured Office 365 with Lync Voice service seamlessly integrates with Exchange Online (within Office 365) for unified messaging that will drive efficiencies while reducing costs associated with traditional PBX and 3rdparty conferencing services.”

Arkadin Anywhere has experienced strong 29 percent year-over-year revenue growth outpacing the industry average. In June, embedded video and VoIP were added for a complete all-in-one service designed to match user preferences for simplicity, performance and reliability. Arkadin’s robust, worldwide telecommunications infrastructure guarantees the highest quality of service, performance and scalability. Local customer service and technical support is available via an embedded chat console or from Arkadin’s live customer service, 24/7.

“To meet the growing demand for our cloud-based solutions, we’re thrilled to expand the capabilities for cloud partners under the Microsoft Cloud Solution Provider Program,” said Phil Sorgen, Corporate Vice President, Worldwide Partner Group at Microsoft Corp. “ By joining the Microsoft Cloud Solution Provider Program, partners will deepen customer relationships and expand business opportunities in the cloud.”

Arkadin makes it easy for organizations of any size to standardize their communication and collaboration workloads in the cloud through its highly secure and geographically dispersed global platform that is adapted to customers’ specific business requirements. Arkadin Total Connect for Office 365, first launched in 2012, now has 400+ customers onboarded and as a Microsoft Cloud Solution Provider, Arkadin is enabled to migrate, manage and support the entire Microsoft productivity suite including Office 365 and Arkadin’s hosted, enterprise-class Lync telephony.

About Arkadin
Arkadin is one of the largest and fastest growing Unified Communications and Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace.  As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality.  Over 42,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries. For more information:

About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and 140 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA. | Twitter@NTT Com | Facebook@NTT Com | LinkedIn@NTT Com

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