Arkadin Claims a Gold Award for Customer Support in Stevie International Business Awards
Gold Stevie for Support Team of the Year Recognizes Excellence in Arkadin’s Global Service Operations
Judges cited Arkadin’s strong strategy and execution in addition to its regional support system, where customers are serviced by people with similar cultural backgrounds as its clients, as significant factors in its selection.
“This achievement is a testament to the excellence of our global support teams,” said Stanislas Pilot, Arkadin’s Chief Operating Officer. “We’re especially pleased that our global yet local approach to customer support was recognized for the trust it instills in our customers. Local support delivery distinguishes us in the marketplace and gives our customers the confidence that their needs will be understood and acted upon immediately.”
The 2015 IBAs received over 3,700 entries from more than 60 nations and territories. All individuals and organizations worldwide were eligible to submit nominations.
Arkadin is one of the largest and fastest growing Unified Communications and Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. Over 42,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries. For more information: http://www.arkadin.com.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and 140 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
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