“Gartner’s Magic Quadrant demonstrates how UCaaS offerings are becoming functionally competitive with premise-based alternatives,” said Hugues Treguier, Arkadin Director of UC Strategy. “Our vision is to be at the forefront in meeting growing demand for cloud-based UC services by providing organizations with the best solutions for enhancing their business.”
“We feel this recognition is a testament to the strength of the combined NTT Communications (Arkadin) UCaaS global offering,” continued Mr. Treguier. “We are one of the very few global UCaaS players meeting Gartner’s exacting standards for the Magic Quadrant.”
Arkadin Total Connect is a complete UC ecosystem based on Microsoft Skype for Business technology and integrated with Arkadin’s premium audio conferencing. Earlier this year, the Clarity Connect contact center solution was added, giving call center agents greater flexibility for managing their operations and growing their networks. Arkadin’s highly secure and geographically dispersed global platform and telecommunications infrastructure guarantee the highest quality of service, performance and scalability.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. Over 37,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries. For more information: http://www.arkadin.com.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and 130 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
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