INTRO TO UC & MICROSOFT LYNC
> WEBCAST REPLAY
Click here to watch a webcast presented on 30th October 2012 by our Arkadin colleagues in the US, discussing the rising impact of Unified Communications in the workplace today and how implementing Microsoft Lync can help businesses work more effectively and increase productivity.
Click on the Flash icon under 'Console Options' to begin.
UC BENEFITS
Reduce overall costs by:
- Streamlining communications
- Increasing operational performance
- Supporting mobile workforce
- Providing simple authentication and user experience
- Rationalising costs
- Using interoperability and federation capabilities
ANALYST COMMENT

Business end-users typically treat the UC components in silos[…], they can no longer work this way as UC represents a fusion of different communications cultures and work styles. The artificial separation they are used to will become a thing of the past.
Jeff Mann,
Research Vice President, Gartner
All-encompassing Unified Communications
UC is an ecosystem of convergence, boosting your business efficiency
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Unified Communications consolidates all available collaboration and communication applications into one, easy to use, interface right from your desktop or mobile:
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Arkadin enhances market leading Unified Communications solutions from Microsoft Lync and Cisco Jabber combined with WebEx:
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- Quicker ROI thanks to SaaS delivery vs on-premise
- Hosted IP telephony avoiding IPBX investment
- Arkadin audio conferencing integrated with Lync
- Stable, high quality Arkadin audio regardless of the number of participants
- Arkadin hybrid audio conferencing (simultaneous VoIP & PSTN) available with Enterprise Plus license
- Arkadin user training and free Help Desk
- Arkadin Professional Services support throughout deployment
- Intuitive, desktop access and management of Arkadin audio conferencing
- Stable audio conferencing, whatever the number of participants (as network constraints are avoided)
- Free Arkadin Client Care 24x7 during conference
- Simple installation of Arkadin's add-on via a bulk deployment to your entire workforce or by individual users in a couple of clicks
Benefits of hybrid audio conferencing (both PSTN & VoIP) via integration to your Lync Server:
- Internal and external guests can attend the same conference using telephone and online audio simultaneously
- Best of both worlds: telecom cost reduction from Lync VoIP and high audio quality of PSTN conferencing
- Jabber brings Presence and Instant Messaging capabilities right from your desktop
- Seamless access to Arkadin audio conferencing and WebEx meeting module from the Jabber console
- Arkadin conferencing ensures a high quality of audio collaboration between external and internal parties
- The packaged offer of Jabber + WebEx + Arkadin Audio delivers a fluid and complete Unified Communications experience to users
- Fast and scalable solution available on line






