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Press releases | Thursday, May 02, 2013 | From: Prague, Czech Republic

Arkadin's New Operation in Czech Republic Has Strong Demand for Conferencing and Collaboration Services

Robust Long-Term Growth for Conferencing Predicted in Region

PRAGUE, CZECH REPUBLIC (May 2, 2013) - Arkadin, one of the world's largest collaboration services providers, announced today that its newly opened Prague-based subsidiary has strong demand for its web-based audio and web collaboration offerings. The rapid expansion is being fueled by a challenging economic environment that requires businesses to seek greater communications efficiencies. With conferencing and collaboration technologies, business travel can be substantially reduced, resulting in cost savings and reduced carbon outlays.

"Having started operations in Romania and Hungary in 2010 with independent agents, we made the decision to open a fully owned subsidiary in the Czech Republic," says Remy Prouvost, Arkadin's Vice-President of CEMEA. "After just one year, we already have 270 corporate customers that our Prague-based team supports in a market where the outlook for conferencing services is excellent."

Leading analysts predict audio and web conferencing usage will surge in Eastern Europe far outpacing the more established Western European economies. In its European Audio Conferencing Services Market report (April 2011), Frost & Sullivan predicts audio conferencing in CEE will increase 26.9% through 2016, the highest of any European region. And in theirEuropean Web Conferencing Services Market report (October 2010), Frost & Sullivan predicts revenue growth will almost triple for web conferencing in the region through 2015.

Complete Conferencing and Collaboration Solutions
Arkadin's award-winning suite of audio and web conferencing services include:

Arkadin^®Anytime™ - Easy, affordable, reservationless audio conferencing for up to 100 participants
Arkadin^®Anywhere™ - Simple, secure web conferencing with an intuitive interface and desktop sharing
Cisco WebEx provided by Arkadin^® - Complete full featured audio and web conferencing solution for strategic collaboration geared to enterprises
Arkadin^®Event™ - Pre-packaged and customized audio and web conferencing, perfect for high-profile events requiring multi-media content
Arkadin^® Express - Instant audio and web conferencing for up to 50 people, ideal for SMBs and delivered in partnership with Telcos

Local Service-Driven Approach Differentiates
Arkadin's local service approach ensures an excellent end-to-end customer experience.

"Our business was founded on the principle that no one understands local customer needs better than support teams that live in the same country and speak the language," continued Mr. Prouvost. "We are the most global and local of service providers. This is an advantage for businesses that need global-scale deployments with the personalized attention of a local provider who understands the cultural influences."

About Arkadin
Founded in 2001, Arkadin is one of the largest and fastest growing collaboration service providers in the world. With a vision rooted in the belief that progress emerges from people's desire to share, Arkadin offers a complete range of remote Audio, Web, Video conferencing and Unified Communications solutions. The services are delivered in the SaaS model for fast, scalable deployments and a high ROI. Its global network of 51 operating centres in 30 countries has dedicated local-language support teams to service its 26,000 customers.

Press releases | Thursday, April 25, 2013 | From: Atlanta, GA

Tags

video conferencing, ArkadinVideo, Vidyo, cloud-based video conferencing

Arkadin Has Strong Demand for Cloud-Based Video Conferencing in Europe

Cloud Model Far Outpaces Overall Video Conferencing Category as Demand Shifts to Instantly Available Personal Telepresence

PARIS, April 25, 2013 - Arkadin, one of the world’s largest and fastest growing collaboration service providers, announced today that revenues for its video conferencing solutions have increased 90% y-o-y in Europe in 2012. This significantly outpaces the market, where overall category growth has been modest, and is a testament to the value businesses are placing in cloud-based video conferencing for increasing business efficiency.

ArkadinVideo™ powered by Vidyo® is a cloud-based service ideally suited for the growing demand for easy, affordable and mobile face-to-face conferencing. Available in a simple desktop model: ArkadinVideo HD Desktop, or the more traditional room-based system: ArkadinVideo HD Room, the new generation video conferencing solution is simple to deploy, with a minimal up-front investment. Its high definition [HD] video-image quality delivers life-like, face-to-face collaboration for a ‘just like being there’ experience.

Cloud-based Model Delivers Compelling Benefits for Increasing Adoption and ROI

According to industry analyst firms, the demand for cloud-based personal collaboration is increasing rapidly. “Cloud-based conferencing solutions, like ArkadinVideo, offer a combination of strong performance, easy deployment, and affordability. This is a compelling benefits package that brings high quality videoconferencing within the reach of small, medium, and large enterprises around the world - even in a challenging economic climate,” says Ira M. Weinstein, senior analyst and partner at Wainhouse Research. “Organizations seeking to conduct high impact visual collaboration without incurring a significant up-front cost should consider ArkadinVideo.”

Global Organization Gains Significant Productivity Benefits

HLB International, a London-based network of accounting firms, with members in 100 countries, needed a high-quality video conferencing service for training sessions and ensuring members had face-to-face contact for enhancing personal relationships. According to IT Manager Abu Bakkar, Arkadin had the edge in meeting all their requirements: “Since many of our accounting executives require a quick and trouble-free way to communicate, ease-of-use was especially important. Cost was also a key factor. We looked at all the major established brands and while they were good systems, the costs in comparison were prohibitive. ArkadinVideo had all the functionality of the big systems, but at a fraction of the cost. We have a whole year’s worth of videoconferencing for the cost of six or seven executives to travel to one two-day meeting.”

New Version Offers Enhanced User Experience

ArkadinVideo can be instantly secured over any internet connection through simple one-click access from desktops or mobile devices. Up to nine video displays are available for multiple participants to securely connect from any computer desktop or legacy end-point. The intuitive interface has easy to use audio and video controls for document sharing and on-the-go connectivity from mobile devices running Android or IOS operating systems. The newest version offers several enhancements to improve the user experience for both desktop and room-based systems, including:

One-click video meetings via automatic device selection that remembers preferred settings
Enhanced acoustics that eliminate distracting echoes
Up to 16 video streams displayed simultaneously from room systems

Arkadin Positioned for Long-term Market Leadership

“In a highly mobile, global workplace, video conferencing is fast becoming a must-have day-to-day productivity tool,” says Olivier de Puymorin, CEO of Arkadin. “We are well positioned to lead the market. ArkadinVideo is perfectly aligned with market trends toward flexible cloud-based services. Our recent acquisition of video specialist Novasight will enable us to broaden our offer into managed services and Unified Communications, providing a complete offer for customers of all sizes.”

For more information: http://www.arkadin.com/uk/solutions/video-conferencing

_____________________________________________________________________________

About Arkadin

Founded in 2001, Arkadin is one of the largest and fastest growing collaboration service providers in the world. With a vision rooted in the belief that progress emerges from people’s desire to share, Arkadin offers a complete range of remote audio, web, and video conferencing and Unified Communications solutions. The services are delivered in the SaaS model for fast, scalable deployments and a high ROI. Its global network of 51 operating centres in 31 countries has dedicated local-language support teams to service its 26,000 customers.

Include image for multi-media release and link to video: http://www.youtube.com/watch?feature=player_embedded&v=yOYIVg9Tyhs

Contact:

Amber Skinner
a.skinner@arkadin.com

Press releases | Tuesday, April 09, 2013 | From: Amber Skinner

Arkadin’s Hosted Cloud-based Video Conferencing Platform is a ‘Game Changer’

Arkadin and AMG Systems to Partner on Collaboration Services

Arkadin, one of the world’s largest and the fastest growing collaboration services providers, today announced a partnership with AMG Systems as part of its global Partner and Reseller Program.

ATLANTA, Georgia, April 4, 2013 – Arkadin, one of the world’s largest and the fastest growing collaboration services providers, today announced a partnership with AMG Systems as part of its global Partner and Reseller Program. The partnership further expands Arkadin’s fast growing channel program and enables AMG to increase its collaboration offerings with high quality services and support that will appeal to its current and prospective network of agents.

Orlando- and New York-based AMG has a 12-year track record in the collaboration sector. Considered one of the first master agents in collaboration, it offers customers a full range of audio, web and video solutions.

According to AMG Systems President Art Grassing, Arkadin adds the right combination of high quality products and services, industry savvy and dedication to their channel partners’ success: “We’re continually looking to upgrade our portfolio with state-of- the-art collaboration services. Arkadin’s hosted cloud-based video conferencing platform is especially compelling. We’re confident ArkadinVideo’s high definition video quality and easy deployment will have mass appeal for businesses seeking affordable face-to-face collaboration that will increase productivity.”

“We’re thrilled to partner with AMG,” says Frank Gorkis, Arkadin’s VP of Channel Sales. “With partners such as AMG, Arkadin has built a reputation as the definitive collaboration provider in the agent world. We share the same passion for quality and service excellence as AMG. Together we have an opportunity to significantly expand our customer base and client satisfaction levels.”

For more information on Arkadin’s channel partner program: http://www.arkadin.com/us/about-us/business-technology-partners

About Arkadin
Founded in 2001, Arkadin is one of the largest and fastest growing collaboration service providers in the world. With a vision rooted in the belief that progress emerges from people’s desire to share, Arkadin offers a complete range of remote audio, web, and video conferencing and Unified Communications solutions. The services are delivered in the SaaS model for fast, scalable deployments and a high ROI. Its global network of 51 operating centers in 31 countries has dedicated local-language support teams to service its 26,000 customers. For more information, please visit http://www.arkadin.com.

About AMG Systems
Established in 2001, AMG Systems focuses 100% of its time on audio, video, and web conferencing. It has partnerships with every significant conferencing company, bringing a diverse set of options for small to large company requirements. AMG supplies the tools to help partners and end users make correct decisions on the best collaboration services for their specific needs. Headquartered in Orlando, Florida, AMG also has an office in New York City. For more information, please visit http://www.amgsystems.us.

Press releases | Friday, March 29, 2013 | From: Paris, France

Tags

arkadinexpress, small business, audio conferencing, web conferencing

New ArkadinExpress Delivers Premium Self-Service Audio, Web Conferencing Online for Very Small Businesses

Self-service e-business platform brings easy-to-use, reliable audio and web conferencing experience to businesses of less than 200 people at affordable pricing

PARIS, March 28, 2013 – Arkadin, one of the world’s largest and fastest-growing collaboration service providers, today introduced the newest version of their online self-service audio and web conferencing platform ArkadinExpress, developed for very small businesses. ArkadinExpress bundles Arkadin’s premium audio and web conferencing technology and has been completely redesigned with expert input to deliver a seamless, simple and efficient online conferencing experience.

Day-to-Day, Simple and Easy-to-Use Conferencing for Very Small Businesses

ArkadinExpress is designed to meet the specific conferencing needs of organizations with less than 200 collaborators. Key features include:

Ergonomic, new interface for easier access and faster conference connections
Redesigned member console with features and real-time account management
Offering portfolio includes a range of competitive pricing models from monthly and pre-paid plans to pay-as-you-go options
24/7 access and service, extensive FAQs and online support
High-definition audio quality thanks to Arkadin’s premium audio conferencing technology
SaaS-based web conferencing interface requires no download, includes document sharing, audio management and is accessible on mobile devices.

Simple, Intuitive Interface Drives Swift Adoption

“The new ArkadinExpress was developed especially with very small organizations in mind. Ease-of-use, performance and reliability were all key factors that guided our decision-making in terms of interface features and capabilities,” says Thierry Limousin, Global eBusiness Director, Arkadin. “We’re thrilled to be able to provide such a solid audio and web conferencing solution to these specific businesses that require a fast, reliable, plug & play conferencing solution at competitive pricing. ArkadinExpress is so easy-to-use that no training or software is required, allowing users to literally click-to-start their conferences.”

Available throughout Europe and the U.S. it will soon be extended to Latin America and Asia-Pacific. ArkadinExpress is available in English, French, Spanish, Italian and German, and is delivered in the Cloud for instant access from any web browser. A plan finder helps businesses determine the appropriate pricing model based on their current conferencing necessities. To learn more about ArkadinExpress in UK visit http://www.arkadinexpress.co.uk; in the U.S. visit www.arkadinexpress.com .

About Arkadin

Founded in 2001, Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. With a vision rooted in the belief that progress emerges from people’s desire to share, Arkadin offers a complete range of remote audio, web, video conferencing and Unified Communications solutions. The services are delivered in the SaaS model for fast, scalable deployments and a high ROI. Its global network of 51 operating centres in 30 countries has dedicated local-language support teams to service its 26,000 customers.

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Contact:

Amber Skinner
a.skinner@arkadin.com

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