Always supporting you
Before, during and after your roll-out
With 52 offices on six continents, our 1,100 talented people are geographically and culturally close to our clients. We are positioned to better understand your specific local needs and react quickly to any requirements you may have.
You will always receive personal service in your local language with dedicated sales and service management.
Our Professional Services Team is also available to manage complex, customized projects or large worldwide deployments.
|We understand that you are not only looking for the right collaboration solution, but also one that will be rapidly and safely deployed, incurring minimal impact on internal IT resources.|
We drive adoption and usage of our conferencing services by providing internal communication materials, user welcome packs and training programs to ensure your employees reduce their travel expenses, decrease their environmental footprint and increase their communication efficiency.
Training is provided by Arkadin Academy via free online training sessions or customised training programs developed to suit your company.
Arkadin Customer Service is available to all conference participants at any time from local operators speaking your language:
- Simply dial *0 during the conference
- Free immediate support available 24 hours a day
Our Professional Services team offer multiple services including:
- Consultancy and project management
- Global co-ordination of international scale projects
- Development of bespoke billing, reporting and user surveys
- Integration of conferencing services with existing infrastructure
- IP interconnection projects (SIP Trunking)