The agreement pairs Arkadin’s full suite of collaboration solutions with NTT America’s global cloud and network integration services under the Arcstar Conferencing brand, spanning audio, web, video conferencing and unified communications. Clients will benefit from significant synergies which will result in broader deployments of global solutions with world-class support. With joint operations in more than 30 countries, Arkadin and NTT America’s geographic proximity to enterprise client locations will appeal to enterprise clients’ prerequisites for high levels of client care and service management.
Demand for collaboration and Unified Communications services is robust. According to Wainhouse Research, the Unified Communications-as-a-Service (UCaaS) market is projected to grow at 38% CAGR for the next few years. And in North America, revenues will top $4.7 billion and represent 70% of the global market by 2017, nearly four times the market’s current $1.3B revenue trend in 2013 (Wainhouse Research 2013 Worldwide Unified Communications-as-a-Service Market Sizing & 5 Year Forecast).
“By combining NTT Communications’ expertise in networking, data and IP services with Arkadin’s complete suite of collaboration solutions, we can successfully provide a more in-depth global communications solution to our current and prospective clients,” says Kazuhiro Gomi, President and CEO, NTT America. “The premium quality, simplicity and scalability of Arkadin’s collaboration services will be especially valuable for our global clients.”
“This is an extremely strategic alliance and a natural extension of our recent acquisition by NTT Communications,” says Mark Alexander, Managing Director of Arkadin North America. “We are both heavily invested in complementary cloud-based collaboration solutions that when paired, present a powerful value proposition for our customers.”
Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. With a vision rooted in the belief that progress emerges from people’s desire to share, Arkadin offers a complete range of integrated audio, web, video conferencing and Unified Communications solutions. These services are delivered in the cloud for fast, scalable deployment and a high ROI. The company’s global network of 53 operating centers in 32 countries has dedicated local support teams to service its 37,000 customers. As an NTT Communications Group company, Arkadin offers the most comprehensive Collaboration and Unified Communications services for meeting customer needs around the world. For more information: www.arkadin.com.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and over 150 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.
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